Professionalism

Spent an afternoon last week with a group of star performers in our staff development program.  One of the topics of the day was professionalism.  After some discussion on what professionalism was in various fields, the four working groups were asked to come up with one crucial characteristic of professionalism.

This final list from the future leaders included trustworthy, empathy, responsible, and welcoming.

Many times we zero in on the behaviors.  This group dove deeper.  They went to the core of the professional.  If someone was modeling trustworthiness, empathy, responsibility, and welcoming would they return phone calls and emails in a timely fashion?  Would they be a good listener?  Would they avoid office gossip?  Would they dress appropriately?  Would they be on time?  Would they add value?  Would they stay abreast of trends in the field?

I think he/she would…and more.

In fact, I think if someone doesn’t have the characteristics that the future leaders identified he/she will struggle with being consistent with the behaviors we think are part of being professional.  It goes back to the beliefs someone has about those around them and how they see others.

Are you professional?