Monday, February 20, 2012

Championing Diversity


I had an interesting conversation this week with an new acquaintance. He was concerned watching the community change. It wasn't what was changing, it was who was in the community. The new people he observed dress differently. They talk differently. They have different beliefs - at least that was his assumption based on the fact they looked different. 

As we talked, it became clear that it was fear and anger that drove his concern. It was rooted in a belief that his identity was being threatened - that his clothing choices, his religious beliefs, his behaviors, and his language no longer were held in the regard they once were. He felt that the culture he was a part of was far superior and should be embraced.  His identity was based in things that can change. Anger and fear set in as he saw an equal value given to things that were different.  

How should leaders respond to people who are struggling with change brought on by diversity?
  • Acknowledge the feelings that are being shared.  Listen without making judgment and encourage the dialogue.
  • Be committed to the education process of individuals that are struggling. Help provide opportunities for them to learn about the other cultures with informal interactions and formal opportunities.
  • Develop your own 2-3 reasons/support for welcoming other cultures and what you have learned.  Be comfortable sharing them in a confident but non-threatening manner.
  • Model positive interactions with your team and those you associate with when it comes to diversity.
Change is never easy - especially when it feels like we are losing something.  But engaging diversity adds to our life - diversity provides an opportunity to learn and grow and helps us see new perspectives and gain understanding.  You can be the leader to help others on their journey.

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